TIPS: ATOC Student Account Creation and Cleanup:
Before the first day of class please ask your IT department to add ‘support@instructionalmediaservices.com‘ to your school’s email whitelist.
Provide structure for the ATOC student account creation process.
First, define the format of your student’s username.
Second, restrict the email address. If your school provides email address for students, make sure they know their address and the complete format of their email address. The only Moodle requirement for an email address is that it is active.
Third, remind the students to create a password that meets all the criteria and they will need to remember it.
Fourth, define the format for their first and last names. Do you want the first letter of each capitalized? Are nicknames allowed in first name field?
Account Cleanup:
If a student creates an account and does not receive a confirmation email, the IMS support email address will receive a notification of the invalid email address. IMS support will forward that email to you. Every time a student creates an account with an invalid email address another account is created in your site. It is very important to delete all of the invalid accounts for a student. To delete invalid student accounts use this path:
From the Home page open the Administration block
Open the Site administration menu
Select Users
Select Accounts
Select Browse list of users
Click on the Last name link and the names will sort in alphabetical order by last name. If you have duplicate student accounts they will be grouped together if the student spelled their last name consistently. Review the information, identify the incorrect student account, then delete that account by clicking on the X in the far right column.
